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What happens if I go over my monthly transfer limit?
Sequence will never block a transfer if you go over the monthly limit. If you exceed the monthly transfer limit, there will be an additional $0.50 fee for each transfer over the limit.
What is a liability account?
Liability accounts are open lines of debt such as credit cards, student loans, mortgages, etc etc. Sequence integrates with Method and Spinwheel which provide a complete picture of any debt reporte...
How do I contact Sequence customer support?
The best way to reach us is via email or chat. Sequence support is available 10am - 6pm EST but feel free to reach out anytime and we will follow up as soon as possible.
Email: support@getsequence...
Ally Invest
What you will be able to do with this connection
This connection setup enables two features:
Route money into your account (also called “pushing” funds).
In this case, you will push to an Ally sa...
What is 2 Days Early pay?
Professional and Business plan users have the ability to receive eligible direct deposits up to two days early. Once we receive information about an incoming direct deposit from a payor, we may mak...
What are the bank holidays?
Federal Reserve Banks and branches (like our partner bank) are closed and do not process transactions on the following holidays:New Year’s DayMartin Luther King Jr. DayPresidents' DayMemorial DayJu...
What is a Pod?
What is a Pod?A Pod is a real checking account you can open up inside Sequence to budget and separate funds more effectively - like a real digital envelope for your money.You can use Pods to store,...
Does Sequence have a referral program?
We sure do! You can refer up to 10 friends and earn $25 for each one that opens a qualifying Sequence account using your invite code. To refer a friend:
Login to your Sequence account
Click the i...
How do I connect Pods to investment accounts?
Pods are a great tool for investment activity and can be connected to investment accounts like Robinhood, Betterment, etc etc. Follow the instructions below to add these types of accounts:
Create ...
Do you support iOS and Android?
Not at this time! Sequence can only be used from an internet browser like Chrome or Safari. Ideally, Sequence should be used from a desktop/laptop computer in order to take full advantage of the dy...
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